Customer Service is a Core Principle at DEL
DEL Ozone quality means two things: world-leading engineering and outstanding customer service. In fact, DEL’s emphasis on excellent engineering supports its commitment to customer satisfaction, and makes it feasible to support its products as completely as it does.
DEL’s philosophy is to give its customers a comprehensive service that eliminates middlemen and the runaround for both initial design and installation of an ozone sanitation system and for support. Commercial customers can deal with DEL directly for all phases of system design and installation, in-service orientation, and maintenance services.
Retail customers who buy from one of DEL’s approved vendors receive warranty and service support through the vendor, but they can also access DEL’s websites for product information including installation guides. The Document Library page on this website contains links to PDF brochures and installation guides for most of DEL’s current products.
DEL has in place across the US a team of service experts, hand-picked and trained by our staff to offer the highest level of ongoing field service. This network of selected service providers is regionally located in order to provide quick and reliable service, no matter where you are located.
Contact DEL for more information about the service network, or for customer support of any kind. Call (800) 676-1335 or by email for a fast response.